Can it handle service-call pricing and flat-rate work?

Yes — your price book carries whatever structure you sell: flat-rate jobs, per-hour labor, parts with units. Quotes draft from those items only.

Do repeat customers get recognized when they call?

Callers are matched to your customer records by phone number, so the lead lands attached to their history instead of a duplicate.

What if a customer wants a refund?

Card refunds run through the same system — full or partial, linked to the original payment, with the invoice updated automatically.

For Plumbing

Plumbing software that quotes before the water’s back on

Type "40-gallon gas water heater swap, haul away the old one" and review a finished quote built from your own prices — while you’re still in the customer’s garage.

One flat price, everything included · see pricing

You type

"Swap 40-gal gas water heater, haul away, new expansion tank"

It drafts — from your price book

40-gal gas water heater, installed$1,650.00
Expansion tank$240.00
Haul away + disposal$95.00

Drafted in about two seconds — example prices; quotes only ever use items from your own price book.

Emergency calls become quotes on the spot

A burst-pipe customer decides fast. The quote drafts from your price book in seconds and they accept it on their phone — before they call the next plumber.

Missed calls stop being missed jobs

When you’re under a sink, an assistant answers, captures the address and the problem, and files the lead with a transcript — and a drafted quote ready to review.

Money arrives before the truck leaves

Show the invoice QR on your phone; the customer scans and pays card or bank on their own phone. Recorded payments and refunds keep the books straight either way.

What are missed calls costing you?

Average job value$Missed calls a weekShare who'd have booked%

Missed calls cost you about

$4,222/mo

About $50,664 a year — walking to whoever answers first.

See how Rivet answers themEvery missed call becomes a lead with a drafted quote waiting.

A rough estimate from your own numbers — adjust the inputs to fit your shop.

Everything a plumbing business needs, one flat price

AI quotes drafted from your own price book
Customer-facing quote links with e-signature
Call answering with transcripts — 100 minutes a month on Solo, 300 on Team
No contract, no per-user fee, no add-ons
Scheduling that knows real job lengths
Invoices with scan-to-pay QR, card or bank
Recurring visits with automatic invoicing
Job photos and a portfolio for prospects
QuickBooks Online sync

Fair questions

Can it handle service-call pricing and flat-rate work?: Yes — your price book carries whatever structure you sell: flat-rate jobs, per-hour labor, parts with units. Quotes draft from those items only.
Do repeat customers get recognized when they call?: Callers are matched to your customer records by phone number, so the lead lands attached to their history instead of a duplicate.
What if a customer wants a refund?: Card refunds run through the same system — full or partial, linked to the original payment, with the invoice updated automatically.

One flat price. Everything included.

14-day free trial · your price book imported in minutes · pricing

See pricing